We aim to maintain all footpaths and roads in a safe and attractive condition.
Report a problem
Red Routes (roads with painted double red lines) should be reported to
Transport for London.
Bus shelters in Merton are managed and maintained by JC Decaux, and damaged shelters should be reported to
Report a damaged pavement
Report a faulty manhole cover
Report damage to street furniture
Report a litter, fly-tipping or street cleaning problem
Report drain or sewer problems
Report road vibration problems
Report another problem with a road or pavement
What happens next
After you report a road, footpath or street furniture defect, we will visit the site to make an inspection. We will arrange for our contractor to repair the defect if it meets our
criteria for repair. This can take 28 days after the inspection. Otherwise, it will be monitored for deterioration as part of our inspection schedule.
Funding from central government
When we apply for funding from central government for highway maintenance we have to publish details on our website.