This website places small data files known as "cookies" onto your computer.
If you wish, you can manage cookies by controlling which cookies are saved or by deleting them. How to control cookies (AboutCookies.org)
Below are details of the cookies used on our website.
Change your cookie settings
Cookie options will appear at the top of the page.
We use JavaScript to set cookies and change your settings. JavaScript is disabled in your browser, so you can't receive these cookies or change your settings.
Pages with different cookie settings
Sometimes, certain pages on our website have different cookie settings which you can change by clicking the "Privacy" link at the bottom of those pages. There are currently no such pages.
Statistics cookies
Also known as 'analytics' cookies, these allow us to understand how people use the website, for instance which pages visitors go to most often, and if they get error messages from web pages, so that we can improve the information provided. No personal information is collected.
Google Analytics cookies
Area of website: all areas
| Cookie name | Purpose | Expires after |
|---|---|---|
|
__utma _ga _gid |
This cookie is used to determine unique visitors to our site. | 2 years |
|
__utmb __utmc |
These cookies work together to calculate the average length of time users spend on our site. | __utmb 30 minutes, __utmc when you close the browser. |
| __utmt | Allows Google to limit the collection of data on high traffic sites | 10 minutes |
| __utmz | This cookie records information about how the page was reached (for example via a search engine result or a direct link). | 6 months |
| __utmmobile | This cookie is used to determine unique visitors to our site. | 2 years |
|
_gat _dc_gtm_ |
This cookie does not store any user information; it's used to limit the number of requests that are made to Google's servers | 1 minute |
You can opt out of Google Analytics cookies here.
Other statistics cookies
| Area of website | Cookie name | Purpose | Expires after |
|---|---|---|---|
| news.merton.gov.uk | See Wordpress Cookies for details | See Wordpress Cookies for details | See Wordpress Cookies for details |
Preferences cookies
Also known as 'functionality' cookies, these allow the website to remember choices you make (such as your username or language, or that you have hidden a notification message) and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
| Area of website | Cookie name(s) | Purpose | Expires after |
|---|---|---|---|
| All pages | cookieconsent_dismissed, cookieconsent_status | To prevent the cookie information box reappearing after you have closed it. | 1 year |
| directories.merton.gov.uk | __KBConsent__ | To ensure that you only see the cookie warning message once instead of on every page. | 1 year |
| planning.merton.gov.uk | MVMSession | To enable you to complete the task without re-entering information already given | 1 day |
| news.merton.gov.uk | See Wordpress Cookies or details | See Wordpress Cookies for details | See Wordpress Cookies or details |
Marketing cookies
Also known as 'targeting' or 'advertising' cookies, these are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information is shared with other organisations such as advertisers.
We are not currently using any marketing cookies
| Area of website | Cookie name(s) | Purpose |
|---|---|---|
| - | - | - |
Necessary cookies
These cookies are essential in order to enable you to use the website and services you have specifically asked for, such as adding something to a shopping basket or accessing a password-protected area.
These cookies are deleted automatically at the end of your browsing session unless stated otherwise below.
| Area of website | Cookie name(s) | Purpose |
|---|---|---|
| www.merton.gov.uk | WSS_KeepSessionAuthenticated | Allows you to view password protected web pages after logging in |
| www.merton.gov.uk | closeNotification | If you close a notification message, this cookie ensures that it stays closed |
| self.merton.gov.uk | Firmstep2server | This cookie is used to direct your request to the appropriate server. Required to enable forms to work correctly |
| self.merton.gov.uk | Firmstep2session | Enables you to move between pages without losing the information you have already entered |
| self.merton.gov.uk | awselb | This cookie is used to direct your request to the appropriate server. Required to enable forms to work correctly |
| complaints.merton.gov.uk | Dynamics365PortalAnalytics | Critical service cookie to analyse service usage anonymously and aggregated for statistical purposes. Expires after 90 days. |
| directories.merton.gov.uk libraries.merton.gov.uk | JSESSIONID | Contains a unique string to identify your session, to enable you to add items to your basket |
| directories.merton.gov.uk | __KBCookie__ , __KBLoggedIn__ |
__KBCookie__ allows you to change pages without your shortlist being emptied __KBLoggedIn__ allows you to stay logged in as you change pages. |
| fixmystreet.merton.gov.uk | fixmystreet_app_session |
To remember you have logged in so you don’t need to do that on every page |
| netloan.merton.gov.uk | ASP.net_session | Enables you to move between pages without losing the information you have already entered |
| netloan.merton.gov.uk | aspxauth | Allows you to stay logged in as you change pages |
| onlineforms.merton.gov.uk | aspxauth | Allows you to stay logged in as you change pages |
| onlineforms.merton.gov.uk | ASP.net_sessionid | Enables you to move between pages without losing the information you have already entered |
| planning.merton.gov.uk | ASPSESSIONID | Enables you to move between pages without losing the information you have already entered |
| planning.merton.gov.uk | ASP.NET_SessionId | Enables you to move between pages without losing the information you have already entered |
| revsandbens.merton.gov.uk | anon-session | Enables you to move between pages without losing the information you have already entered |
| revsandbens.merton.gov.uk | ASPSESSIONIDCQCARRTB | Enables you to move between pages without losing the information you have already entered |
| revsandbens.merton.gov.uk | session-id | Enables you to move between pages without losing the information you have already entered |
| www.civicaepay.co.uk | ASP.NET_SESSIONCOOKIE MERTONWEBPAY_SessionId |
Enables you to move between pages without losing the information you have already entered |
| www.civicaepay.co.uk | Names starting with "BIGipServer" | Ensures that your computer connects to the correct web server throughout your visit, so that you can make a payment successfully. |
| merton.homeconnections.org.uk | __cfduid | The cookie is set by CloudFare to apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information. |
| merton.homeconnections.org.uk | has_js | This cookie is used to indicate whether the user's browser has enabled JavaScript. |
| merton.homeconnections.org.uk | cookieControl, cookieControlPrefs |
Cookie to store user's acceptance of site cookies using cookie banner |
Classification of cookies
The cookies above have been categorised as follows.
| Category | Description |
|---|---|
|
Necessary cookies |
These cookies are essential in order to enable you to use the website and services you have specifically asked for, such as adding something to a shopping basket or accessing a password-protected area. These cookies are deleted automatically at the end of your browsing session. |
|
Statistics cookies |
Also known as 'analytics' cookies, these allow us to understand how people use the website, for instance which pages visitors go to most often, and if they get error messages from web pages, so that we can improve the information provided. No personal information is collected. |
|
Preferences cookie |
Also known as 'functionality' cookies, these allow the website to remember choices you make (such as your username or language, or that you have hidden a notification message) and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. |
|
Marketing cookies |
Also known as 'targeting' or 'advertising' cookies, these are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information is shared with other organisations such as advertisers. |