This website places small data files known as "cookies" onto your computer.

If you wish, you can manage cookies by controlling which cookies are saved or by deleting them. How to control cookies (AboutCookies.org)

Below are details of the cookies used on our website.

Change your cookie settings

Cookie options will appear at the top of the page.

We use JavaScript to set cookies and change your settings. JavaScript is disabled in your browser, so you can't receive these cookies or change your settings.

Pages with different cookie settings

Sometimes, certain pages on our website have different cookie settings which you can change by clicking the "Privacy" link at the bottom of those pages. There are currently no such pages.

Statistics cookies

Also known as 'analytics' cookies, these allow us to understand how people use the website, for instance which pages visitors go to most often, and if they get error messages from web pages, so that we can improve the information provided. No personal information is collected.

Google Analytics cookies

Area of website: all areas

Cookie name Purpose Expires after

__utma

_ga

_gid 

This cookie is used to determine unique visitors to our site. 2 years

__utmb

__utmc

These cookies work together to calculate the average length of time users spend on our site. __utmb 30 minutes, __utmc when you close the browser.
__utmt Allows Google to limit the collection of data on high traffic sites 10 minutes
__utmz This cookie records information about how the page was reached (for example via a search engine result or a direct link). 6 months
__utmmobile This cookie is used to determine unique visitors to our site. 2 years

_gat

_dc_gtm_​

​This cookie does not store any user information; it's used to limit the number of requests that are made to Google's servers ​1 minute

You can opt out of Google Analytics cookies here.

 

Other statistics cookies

Area of website Cookie name Purpose Expires after
news.merton.gov.uk See Wordpress Cookies for details See Wordpress Cookies for details See Wordpress Cookies for details

 

Preferences cookies

Also known as 'functionality' cookies, these allow the website to remember choices you make (such as your username or language, or that you have hidden a notification message) and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Area of website Cookie name(s) Purpose Expires after
All pages cookieconsent_dismissed, cookieconsent_status To prevent the cookie information box reappearing after you have closed it. 1 year
directories.merton.gov.uk __KBConsent__ To ensure that you only see the cookie warning message once instead of on every page. 1 year
planning.merton.gov.uk MVMSession To enable you to complete the task without re-entering information already given 1 day
news.merton.gov.uk See Wordpress Cookies or details See Wordpress Cookies for details See Wordpress Cookies or details

 

Marketing cookies

Also known as 'targeting' or 'advertising' cookies, these are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

We are not currently using any marketing cookies

​Area of website Cookie name(s) Purpose
- - -

 

Necessary cookies

These cookies are essential in order to enable you to use the website and services you have specifically asked for, such as adding something to a shopping basket or accessing a password-protected area.

These cookies are deleted automatically at the end of your browsing session unless stated otherwise below.

Area of website Cookie name(s) Purpose
www.merton.gov.uk WSS_KeepSessionAuthenticated Allows you to view password protected web pages after logging in
​www.merton.gov.uk ​closeNotification If you close a notification message, this cookie ensures that it stays closed
self.merton.gov.uk Firmstep2server This cookie is used to direct your request to the appropriate server. Required to enable forms to work correctly
self.merton.gov.uk Firmstep2session Enables you to move between pages without losing the information you have already entered
self.merton.gov.uk awselb This cookie is used to direct your request to the appropriate server. Required to enable forms to work correctly
complaints.merton.gov.uk Dynamics365PortalAnalytics Critical service cookie to analyse service usage anonymously and aggregated for statistical purposes. Expires after 90 days.
directories.merton.gov.uk libraries.merton.gov.uk JSESSIONID Contains a unique string to identify your session, to enable you to add items to your basket 
directories.merton.gov.uk __KBCookie__ ,
__KBLoggedIn__

__KBCookie__ allows you to change pages without your shortlist being emptied

__KBLoggedIn__ allows you to stay logged in as you change pages.

fixmystreet.merton.gov.uk fixmystreet_app_session
 

To remember you have logged in so you don’t need to do that on every page

netloan.merton.gov.uk ASP.net_session Enables you to move between pages without losing the information you have already entered
netloan.merton.gov.uk aspxauth Allows you to stay logged in as you change pages
onlineforms.merton.gov.uk aspxauth Allows you to stay logged in as you change pages
onlineforms.merton.gov.uk ASP.net_sessionid Enables you to move between pages without losing the information you have already entered
planning.merton.gov.uk ASPSESSIONID Enables you to move between pages without losing the information you have already entered
planning.merton.gov.uk ASP.NET_SessionId Enables you to move between pages without losing the information you have already entered
revsandbens.merton.gov.uk anon-session Enables you to move between pages without losing the information you have already entered
revsandbens.merton.gov.uk ASPSESSIONIDCQCARRTB Enables you to move between pages without losing the information you have already entered
revsandbens.merton.gov.uk session-id Enables you to move between pages without losing the information you have already entered
www.civicaepay.co.uk ASP.NET_SESSIONCOOKIE
MERTONWEBPAY_SessionId
Enables you to move between pages without losing the information you have already entered
www.civicaepay.co.uk Names starting with "BIGipServer" Ensures that your computer connects to the correct web server throughout your visit, so that you can make a payment successfully.
merton.homeconnections.org.uk __cfduid The cookie is set by CloudFare to apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.​
merton.homeconnections.org.uk ​has_js ​This cookie is used to indicate whether the user's browser has enabled JavaScript.
merton.homeconnections.org.uk ​cookieControl,
cookieControlPrefs
​Cookie to store user's acceptance of site cookies using cookie banner

 

Classification of cookies

The cookies above have been categorised as follows.

Category Description

Necessary cookies

These cookies are essential in order to enable you to use the website and services you have specifically asked for, such as adding something to a shopping basket or accessing a password-protected area.

These cookies are deleted automatically at the end of your browsing session.

Statistics cookies

Also known as 'analytics' cookies, these allow us to understand how people use the website, for instance which pages visitors go to most often, and if they get error messages from web pages, so that we can improve the information provided. No personal information is collected.

Preferences cookie

Also known as 'functionality' cookies, these allow the website to remember choices you make (such as your username or language, or that you have hidden a notification message) and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Marketing cookies

Also known as 'targeting' or 'advertising' cookies, these are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information is shared with other organisations such as advertisers.