Overflowing drains

If water or sewage is coming up out of a drain, please contact Thames Water.

Drains on Red Routes

For problems on Red Routes (A24, A298, A217) please contact Transport for London.

Blocked or damaged drains on roads

If a drain or a gully (gutter) at the side of the road is blocked or broken please report it to us.

Report a damaged drain or gully


Drains that connect your property to the main sewerage system are the responsibility of the property owner or Thames Water. We are not responsible for unblocking or repairing these drains. For more information see the Thames Water website.