Telephone problems

Some callers are remaining in the telephone queue unanswered. If your call is held in the queue for a long period, please redial, or preferably use our website to complete your task if possible.

We are sorry for the inconvenience caused, and are working with our suppliers to resolve this as quickly as possible.



  • Monday to Friday, 9am to 5pm: 020 8274 4901
  • Emergency out-of-hours line: 020 8543 9750
    An out-of-hours social services standby service is available through Sutton Council on 020 8770 5000


Postal address

London Borough of Merton
Civic Centre
London Road


Document Exchange

  • DX41650 Morden
  • DX161030 - South London Legal Partnership (SLLP)​


Report a problem with this website

If you have a question about this website or would like to report a fault, please Contact the Web Team.