If your recycling or rubbish was not collected, and you presented it correctly, you can report it to us up to two days after your collection day and we will return to collect it.

You can only report a missed collection after our crew have completed collections in your area, or after 10pm on your scheduled collection day, whichever is sooner.

If you did not present your rubbish and recycling correctly, or your collection day was more than two days ago, then we will not be able to return to collect it before your next scheduled collection day.

 

Report a missed collection

What did we miss?

Household recycling, rubbish or food waste

Garden waste

Textiles or batteries

Bulky waste