Our civil enforcement officers (CEOs) patrol all roads across the borough, but if you note a parking contravention taking place when our CEOs are not present you can report it to us.
We can issue a penalty charge notice (PCN) when a vehicle is parked contravening the restrictions. Examples of this are when a vehicle parks:
- on the pavement or grass verge
- on yellow lines during restricted hours
- in a disabled bay without a Blue Badge
- obstructing the flat section of a driveway or dropped kerb
- loading or unloading at a restricted place or time.
You will need to provide us with the description and location of the vehicle.
Before you submit an enquiry via this link, please note:
- we will only respond to reports of parking contraventions
- if a vehicle is parked inconsiderately but is not contravening parking restrictions then we can’t take enforcement action
- we do not remove vehicles.
What happens next
Our parking enforcement officers work on Mondays to Saturdays 7am–10pm (except public holidays), and Sundays 11.45am–4pm. They will arrange for a CEO to visit the location and issue a PCN if the vehicle contravenes parking restrictions. A CEO may not be available to attend your request immediately, as they may be patrolling elsewhere.
Please note you won't get a reply about the outcome of an enforcement officer visit.