Our civil enforcement officers (CEOs) patrol all roads across the borough, but if you note a parking contravention taking place when our CEOs are not present you can report it to us.

Report a parking offence

We can issue a penalty charge notice (PCN) when a vehicle is parked contravening the restrictions. Examples of this are when a vehicle parks:

  • on the pavement or grass verge
  • on yellow lines during restricted hours
  • in a disabled bay without a Blue Badge
  • obstructing the flat section of a driveway or dropped kerb
  • loading or unloading at a restricted place or time.

You will need to provide us with the description and location of the vehicle.

Before you submit an enquiry via this link, please note:

  • we will only respond to reports of parking contraventions 
  • if a vehicle is parked inconsiderately but is not contravening parking restrictions then we can’t take enforcement action 
  • we do not remove vehicles.

What happens next

Our parking enforcement officers work on Mondays to Saturdays 7am–10pm (except public holidays), and Sundays 11.45am–4pm. They will arrange for a CEO to visit the location and issue a PCN if the vehicle contravenes parking restrictions. A CEO may not be available to attend your request immediately, as they may be patrolling elsewhere. 

Please note you won't get a reply about the outcome of an enforcement officer visit.