What is hate crime?

A hate crime is any incident, which may or may not constitute a criminal offence, that is perceived by the victim or any other person as being motivated by a hostility or prejudice based on a persons perceived:

  • Race
  • Religion or belief
  • Gender identity
  • Sexual orientation
  • Disability

Hate crime can take many forms including:

  • Name calling
  • Arson/fire
  • Spitting
  • Verbal abuse and harassment
  • Graffiti
  • Attacks or violence
  • Damage to property or belongings (such as your car or home)
  • Threats and intimidation
  • Psychological and emotional violence
  • Abusive telephone calls
  • Offensive literature (such as letters, emails, leaflets and posters)


Reporting and investigation services

All hate crime is unacceptable and no incident should go unreported. Many victims do not report their experience because they are scared, worried about not being believed, or think that there is nothing that can be done.

By reporting incidents you help us to understand and respond to hate crime in the borough. Your report can help us find out where things happen and how they happen. We can then help you and others. There are a number of ways to report hate crime, either directly to the police or through a third party. You can report incidents to the police directly:

True Vision

You can also use True Vision, which provides information about hate crime or incidents and how to report it. It is police funded, and allows you to submit a report to your local police force.

Self Evident

Self Evident is an app which allows you to report a crime and capture evidence at the same time. You can take videos, pictures and record audio, and have it all kept in one place.


Crimestoppers is a national organisation that allows victims or anyone with any information about crime to report it anonymously.

You can call Crimestoppers by ringing 0800 555 111 or you can report through the Crimestoppers website


Support services

List of support services in Merton

List of support services across London and the UK


Hate Crime Strategy

Our Hate Crime Strategy sets out our commitment to tackling perpetrators of hate crime and identifies how we will support our victims.

Strategic work plan 2017 - 2021

Contact us

Safer Merton
Merton Council
Civic Centre
London Road

Telephone: 020 8545 4146 
Email: safer.merton@merton.gov.uk