You can pay to park using the RingGo smartphone app, website, automated telephone line or SMS (text message) service.

You can also use RingGo to buy parking permits.

 

How pay for parking with RingGo

1. Register

Register at the RingGo website, using the smartphone app, or call 020 3046 0060. You will need to provide:

  • the registration number, colour and make of your vehicle
  • your payment card details
  • your contact details.

2. Park

You can find car parks, on-street parking bays, and parking charges on the RingGo website.

3. Pay

Pay when you arrive, but before you walk away from the car park or on-street parking place you will need to provide the following information:

  • the location number and length of time you want to park, up to the maximum time of stay allowed (see the list of car parks below or check nearby signs)
  • The 3- or 4-digit digit security code from the back of your payment card.

You can pay using the RingGo smartphone app, website, automated telephone line or text message.

With RingGo you don't need to display a ticket in your windscreen, as our enforcement officers use handheld computers to check which vehicles are using RingGo.

 

Ways to pay

Smartphone app

Visit the RingGo Apps web page from your smartphone to get the RingGo cashless parking app. Apps are available for iPhone, Android, Windows phone and Blackberry 10.

Automated telephone line

Call 020 3046 0060

Text message

After you have registered with RingGo and provided details of your vehicle, you can pay to park by sending a text message (SMS) from your mobile phone. See RingGo Text to Park for more information.

Website

Log onto the RingGo website from your phone or computer.

 

Extend your stay

If you need more time you can easily extend your stay using the app, website, automated telephone line or text message. There is no need to return to your car.

You can only extend your session up to the maximum stay allowed (see the list of car parks below or our Charges and meters page for on-street parking bays).

When you have stayed for the maximum time you will not be able to return to that location or road to park for 1 hour.

 

Charges for using RingGo

There is no charge for registering with RingGo and no charge for downloading or using the RingGo smartphone applications.

When using London Borough of Merton parking facilities you will pay a 20p convenience fee on top of the parking tariff.

Calls to RingGo are charged at the standard "geographic" rate agreed with your mobile phone operator. Such calls are often included free within mobile phone packages, so if you receive a free "bundle of minutes", your call will usually be included within this.

If you pay by text message you will pay for the text message at your agreed operator rate. You will also pay a 10p charge for the summary text message (which you automatically receive), giving you confirmation of your parking session details.

The optional parking session confirmation messages and reminder texts (alerting you when your session is about to run out) cost 10p per message. There is also a 10p transaction fee for extending a session.

See the RingGo Parking Locator for parking charges for individual car parks or on-street parking bays.

 

VAT receipts

Log into your RingGo account to view and print VAT receipts. You can also ask RingGo to send you a receipt automatically every time you park: just go to the RingGo settings page.

 

Get help

Please check the RingGo Help Centre or contact RingGo directly.

 

Cancellations and refunds

See our Cashless Parking Cancellation Policy to find out how we respond to requests for PCN cancellation or parking charge refunds.