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Contact us about benefits

If you need help with rent, council tax or are making an enquiry about your claim you can contact us in any of the following ways.



020 8274 4903 between 9.00am and 5.00pm.





Merton Benefits Service
PO Box 610
Merton Civic Centre
London Road

Remember to quote your benefits reference number



020 8545 3960


In person

We no longer offer a drop in service.

Documents can be handed in at Merton Link at the Civic Centre in Morden without an appointment.

You can phone us from Merton Link, or use the Do it online service in Merton Link.

If at all possible please contact us using the methods listed above and we will help you with your enquiry.

If we cannot help you or answer you enquiry using these methods, we will make an appointment for you to see an officer.