We have delegated our insurance function to the London Borough of Sutton, including the handling of all compensation claims. For more information, please click on Sutton Council’s web page below:
About the insurance service - Sutton Council
If you wish to make a claim for compensation against Merton Council, please follow Sutton Council's procedure for making a liability claim.
You can contact the London Borough of Sutton’s Insurance Team via the following:
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Email: insurance@sutton.gov.uk
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Telephone: 020 8770 5353
Office hours: 9am to 5pm, Monday to Friday.
The council’s in-house team will help you with any queries, alongside the handling of any claims.
If you are a third-party solicitor and wish to make a claim on behalf of your client using the Claims Portal, please select “London Borough of Sutton” as the defendant/compensator. The relevant Portal ID is G00302.