We can investigate complaints about smells from industrial, trade and business premises that could be a ‘statutory nuisance’. For the smell to count as a statutory nuisance it must do one of the following:

  • unreasonably and substantially interfere with the use or enjoyment of a home or other premises
  • injure health or be likely to injure health

If we decide that the smell is a statutory nuisance, we can serve an abatement notice. This requires whoever’s responsible to stop or restrict the smell. The notice will usually be served on the person responsible but can also be served on the owner or occupier of the premises.

We don’t investigate smells from residential properties because statutory nuisance laws don’t apply there.

Report a nuisance smell from commercial premises

More information

Nuisance smells: how councils deal with complaints (GOV.UK)