We recommend that you only submit applications online as our staff are working remotely. If you need help please contact Some applications may be delayed, particularly where they require an inspection of a premises or site assessment to be carried out.

If your business is closed and you are unable to pay the licence fee when due over the next few months, you can ask for a suspension of your licence by emailing

Therapist, massage and special treatments licence

In order to provide therapy, massage or special treatments within The London Borough of Merton, you need to obtain a licence for your premises. The licence is valid for one year and needs to be renewed annually.


Under the London Local Authorities Act 1991/2000, members of some professional bodies are exempted from needing to get this premises licence.

Exemptions list

What are special treatments?

The term 'special treatments' covers a wide variety of treatments, including massage, water treatments (such as saunas), electrical treatments, light treatments, piercings and other health and beauty treatments.

A-Z list of what is and what is not classed as a special treatment

Guidelines for making applications

People thinking of applying may wish to have a look at our Guidelines Document. We also offer the following application forms to download if required.


Fees for particular applications are as described below.

For new applications and renewals:

Type of Premises Fee
Premises Charge: Smaller premises licensed to treat up to 3 persons at the same time £323
Premises Charge: Larger premises licensed to treat between 4 and 10 persons at the same time £400
Premises treating 11 or more persons at the same time £400 plus £51 per extra person

Category One Treatment

  1. Skin Piercing: including cosmetic piercing, acupuncture, thread vein treatment, moxibustion (with skin piercing).
  2. Light Treatments: including UV (sunbeds) lasers, light therapy.
  3. Electric Treatments: including faradism, ultra high frequency, galvanism, electrolysis and electro-acupuncture.


£30 additional fee

(for all or any treatment in this category)

Category Two Treatment

Tattooing and body piercing.

£66 additional fee

(for all or any treatment in this category)


Premises Charge plus

£30 if any treatments in Category One are available and

£66 if any Category Two treatments are available.

Cheques should have the reference G00740RB71 written on the back

For changes to existing licences:

Type of Application Fee
Transfer of Licence 25% of equivalent current Premises fee - subject to a minimum of £120
Variation of Licence £66 plus additional charges based on the nature of the proposed variations
Variation to approved treatments Same as treatment charges listed above
Alteration to premises or facilities £84
Alteration to permitted hours of operation £42
Cheques should have the reference G00740RB71 written on the back


NB:  The following treatments are included in the initial cost of the licence:-

  1. Massage: including aromatherapy, reflexology, Shiatsu, acupressure, vacuum suction and moxibustion (without skin piercing).
  2. Manicure: including pedicure, chiropody.
  3. Baths: including vapour treatments involving application of steam (including saunas), salt baths, whirlpools, bleaching and waxing.

Contact us

London Borough of Merton
1st Floor Annexe
Merton Civic Centre
London Road

Telephone: 020 8545 3969