If you are a new ratepayer, you will need to register for Business Rates before you can pay.

To check your balance please use the online Business Rates Account Balance Enquiry tool.


Your Business Rates bill is issued in April each year. It is split into ten monthly payments (instalments), payable from April to January, unless you have chosen to pay in twelve instalments, or to pay in full in April. Your payment must reach us on or before the first day of each month.

If you get a bill part way through the year, you will be required to pay your bill in fewer instalments. The number of instalments will depend on when your bill is sent to you.

Direct debit

This is the method of payment the council prefers you to use, as it is the most efficient and cost effective way to collect Business Rates. This method helps to keep our administration costs down. You have reassurance of the direct debit guarantee which is shown on the mandate.

Credit or debit card

These cards can be used to pay in three different ways.

  • Pay Business Rates online
  • By phoning the credit / debit card payment line on 0300 4560504.
  • By post, please send the request to the address below.

BACS, telephone or internet banking

You will need the following information.

  • Bank account name: LBM Head Office account (Business Rates),
  • Sort Code: 30-00-00
  • Account number: 05394651
  • Business Rates reference number - this is on your bill, it is an eight digit number that starts with a '6'

At the post office

You will need to present your Business Rates bill because it contains a bar code on the first page which is used for payment.

You can pay by cash, cheque or debit card - cheques should be made payable to 'Post Office Counters'. There will be no charge for the payment.

It can take up to seven  working days for a payment made at a post office to reach the council, you will need to allow for this especially if your payment has not been paid on the date due.

Contact us

You can visit us at:

Merton Link
Merton Civic Centre
London Road

We are open from 9.00am to 5.00pm Monday to Friday

Email: Business.Rates@merton.gov.uk

Telephone: 020 8545 3919

You can write to us at:

Business Rates
London Borough of Merton
PO Box No 559

We are no longer able to attend to personal visitors at the Civic Centre. You can email us anytime or telephone between 9am and 5pm.