Getting your Business Rates bills by email saves you time and helps us to save on collection costs. This service is available if you're not paying by Direct Debit.

Sign up to get Business Rates bills by email

You will need your business rates account number.

Benefits of receiving your bill by email

  • It's faster: you can see your bill as soon as it is available.
  • You still have the choice to download and print your bill yourself.
  • Each person named on the bill can receive their own copy at the email address given for each person.
  • It helps us to reduce our printing and postage costs.
  • Please note that electronic bills don't have bar codes and are sent as an unencrypted attachment. You cannot use the email copy of your bill to pay at PayPoints, Post Offices or your bank.

What happens after you sign up

Once the service has been set up for you, we will send all your future bills by email. You will not receive any more paper bills until you ask us, in writing, to cancel this arrangement.

We cannot send you any reminders, final notices, or summons by email: you will still get these in the post.

We can email you about any queries regarding your business rates, or reply to any emails you send to us at: business.rates@merton.gov.uk.

If you are jointly liable with another person for business rates, ask them to also register to receive their bill copies electronically.

Contact us

Local Taxation Section
London Borough of Merton
PO Box No 559
Morden
SM4 5ZY

Email

Email: business rates on Business.Rates@merton.gov.uk

Telephone

Business rates enquiries: 020 8545 3751             

We are no longer able to attend to personal visitors at the Civic Centre. You can email us anytime or telephone between 9am and 5pm.