Our civil enforcement officers (CEOs) patrol all roads across the borough, but if you note a parking contravention taking place when our CEOs are not present you can report it to us.
We can issue a penalty charge notice (PCN) when a vehicle is parked contravening the restrictions. Examples of this are when a vehicle parks:
- obstructing the flat section of a driveway or dropped kerb (see image below)
- on the pavement or grass verge
- on yellow lines during restricted hours
- in a disabled bay without a Blue Badge
- loading or unloading at a restricted place or time.
Report it
You will need to provide us with the description and location of the vehicle.
Before you submit a report, please note:
- we will only respond to reports of parking contraventions
- if a vehicle is parked inconsiderately but is not contravening parking restrictions then we can’t take enforcement action
- we do not remove vehicles.
What happens next
A civil enforcement officer (CEO) will visit if possible during working hours:
- Monday to Saturday 7am to 10pm (except public holidays)
- Sunday 11.45am to 4pm
Response times depend on staff availability.
The CEO will issue a penalty charge notice if the vehicle is breaking parking restrictions.
We cannot provide updates on individual reports or confirm the outcome of a CEO’s visit.
Vehicles blocking a dropped kerb
Vehicles must not park in a way that blocks any part of the flat section of a dropped kerb, shown by the red lines in the picture below.
