Only begin a word with a capital letter when absolutely necessary.
Use when a full, specific proper name is used, for example the London Borough of Merton.
Job and role titles should be capitalised when referring to a specific person, but lower case when used generically, for example, ‘the Chief Executive, Ged Curran, met other chief executives at a conference.’
For headings, headlines and page titles, use upper case for the first letter of the first word and proper nouns only. For example ‘Better opportunities for young people in Morden’ not ‘Better Opportunities for Young People in Morden’.
Organisations, government departments and places, as well as the titles of books, reports, consultations, newspapers and magazines should all be written in title case.
Small words (such as ‘in’, ‘at’, ‘of’, ‘for’, ‘the’, ‘and’, ‘on’) are only capitalised if they’re the first word in a sentence – even in titles.
Use capital letters sparingly and don't write whole words in capital letters, which readers can perceive as SHOUTING and is hard for people with visual impairments to read. Use bold text to emphasise a word, but never underlining, as this can be mistaken for a website address.
Use lower case for the names of documents when talking about them in general, for example, ‘a penalty charge notice’, ‘temporary event notices’, ‘building regulations’. Use upper case when talking about a specific document, for example
The Building Regulations 2010.
Use upper case for all names of taxes and benefits, such as Business Rates, Council Tax Support, Universal Credit.
Capitalise the full names of committees and sub-committees. For example, Planning Applications Committee, Licensing Sub-Committee.
Use commas in numbers over 1,000.
Use a comma in a list where you could also write ‘and’ or ‘or’. For example: 'The most commonly spoken languages in Merton are English, French, Italian and Spanish.'
When using a comma to join two complete sentences into a single sentence, the comma must be followed with a suitable connecting word - ‘and, or, but, while’ or ‘yet’. For example: ‘We must respond to the press enquiry by Tuesday, or they will publish the article without our comment.’
Use a pair of commas, like this, to mark off parts of a sentence that contain extra information.
Only use a comma before the word ‘and’ (an ‘Oxford comma’) where it is necessary to avoid ambiguity. For example, ‘Sara is pictured with her parents, the Queen, and the Archbishop of Canterbury’ has a different meaning to ‘Sara is pictured with her parents, the Queen and the Archbishop of Canterbury.’
Capitalise 'Merton Council' and the names of other councils.
Capitalise 'Council' when writing about the decision-making body: for example 'a new Mayor of Merton has been elected by the Council'. If writing about a 'full Council' meeting, do not capitalise 'full'.
In all other instances, 'council' is lower case.
Avoid writing 'the council': use 'we', 'us', 'Merton Council' instead.