If your property has been flooded
If water is entering your property or there is a risk to life, call the
emergency services on 999.
If your property has been flooded and you need to speak to someone for advice please contact the Emergency Planning Team:
- during working hours: 020 8274 4901
- out of working hours: 020 8543 9750
Flooding from a river
If one of the following rivers is flooding please telephone the Environment Agency on 0800 80 70 60 (lines are open 24 hours).
- River Wandle
- Beverley Brook
- Pyl Brook (inc. East Branch)
- River Graveney
- Bunce's Ditch
- The Pickle
- Wandle Park Ditch
- Figges Marsh Ditch
If the flooding is from another river or watercourse, please contact us at firstname.lastname@example.org.
Flooding from a public sewer
If sewage is coming up out of a drain please report this to Thames Water on 0800 714 614 (24-hour).
Thames Water website
Flooding from a burst water main or water service pipe
There are two water companies responsible for supplying water to Merton. In the event that a water main bursts or there is flooding or a leak from a water service pipe the relevant company should be contacted on:
Flooding due to a blocked drain on the street
See Drain or Sewer Problems.