We have a dedicated phone line for reporting illegally parked vehicles, which is available Monday to Saturday from 7am to 10pm, and Sundays 11:45am to 4pm.

Call us on 020 8545 4661, option 3 as soon as you notice an illegally parked vehicle, such as a vehicle parked: 

  • on the pavement or grass verge
  • on yellow lines during restricted hours
  • in a disabled bay without a Blue Badge
  • obstructing the flat section of a driveway or dropped kerb

You will need to provide details of the illegally parked vehicle you are reporting, including the location and vehicle description. If the vehicle is blocking your driveway, you will also need to include your name and contact number.

A civil enforcement officer (CEO) patrol, will visit the location and issue a penalty charge notice (PCN) to the vehicle if it is parked contravening parking restrictions.

Please note that Parking Services do not have the facilities to remove vehicles.

This line is only for reporting illegal parking and our CEOs cannot discuss other matters such as PCNs, CCTV footage or parking permits. If you wish to discuss matters other than an illegally parked vehicle, you will need to call the appropriate service area.


See also

Report a vehicle blocking your dropped kerb