- Generally a service request or referral should be made if a child/young person appears to have additional needs and the need cannot be met solely within the referring agency.
- If the child appears to be at risk of significant harm then a referral should always be made directly and immediately to Merton MASH (Multi-Agency Safeguarding Hub).
- Consult a manager or the agency’s designated Child Protection Adviser if in doubt.
- Confidential information should be shared on a need-to-know basis.
- Generally, a referral should only be made with consent.
- Be clear that this consent can be overridden when the child’s welfare is at risk.
- All referrals should be made in line with the worker’s agency procedures, using
- Where there is disagreement about accepting a referral, see Conflict Resolution and Governance Section.
Specialist Risk Assessment and Referral Pathways:
For further guidance and protocols on specific specialist safeguarding areas, visit Merton Safeguarding Children Board (MSCB) Procedures and Protocols