Your financial assessment for non-residential services will be calculated using the Fairer Contributions Policy.
You can see a copy of the Fairer Contributions Policy here.
Fairer Contributions Policy 2016
Annex A - Income Disregarded
Annex B - Reviews and Appeals
Annex C - Disability Related Expenses
Annex D - NAFAO
How we developed the policy
We developed our new policy in line with guidance from the Department of Health.
We carried out a major consultation exercise in 2009/10, meeting with customers in day centres and sending out letters to all customers receiving non-residential services. Information on the new policy was also provided in newsletters which were sent out to all customers.
If you would like to appeal against your financial assessment please write to us at the address below.
Financial Assessment Team
Merton Civic Centre
Telephone: 020 8545 4047 or 020 8545 4036