We provide specialist equipment and adaptations to help people with a physical disability stay independent in their own homes and in everyday life.

Simple aids to daily living, such as toileting and bathing equipment and grab rails, are available to purchase directly from accredited retailers throughout the borough. The Council may cover the cost of these items for some customers, depending on their circumstances and level of need.

We will always look at the most cost-effective solution for the problem. For example, if a person cannot manage to get in or out of the bath safely, providing basic equipment may be all that is required to help the individual regain their independence. There is often no need for complex, lengthy and disruptive alterations such as the installation of a shower.

See also

Contact us

You can access this service by contacting Merton Council directly.


To make a referral to the Occupational Therapy Service, for all ages (except children under 18 years) contact:

Occupational Therapy Service

Civic Centre
London Road

email: ssotduty@merton.gov.uk - available 9am-5pm

020 8545 4477
020 8545 4428

Monday to Friday 9.30am - 12.30pm (No facility to leave messages) 

Fax: 020 8545 4192


To make a referral for children under 18 contact:

Access and Assessment Team
Children, Schools and Families Department
Merton Civic Centre
London Road

Telephone: 020 8545 4226

See also

Mascot website - Providing alarms for elderly and disabled people.