Report a problem
Report a dangerous tree
Report damage caused by a tree
Report a street that needs cleaning due to fallen leaves
Report another problem with a street tree
Once you have reported a tree issue, we will aim to:
- inspect the tree within 10 working days
- complete works (where necessary) within 30 working days
If the tree you have reported is causing a danger to the public, we would treat this as an emergency and aim to attend within 2 hours.
We are unable to call you back, however if sufficient time has passed and you feel an update is needed, please use the Street Trees email address below, quoting your enquiry number and post code.
Claim compensation for damage caused by a street tree