Report a problem

Report a dangerous tree

Report damage caused by a tree

Report a street that needs cleaning due to fallen leaves

Report another problem with a street tree

Once you have reported a tree issue, we will aim to:

  • inspect the tree within 10 working days
  • complete works (where necessary) within 30 working days

If the tree you have reported is causing a danger to the public, we would treat this as an emergency and aim to attend within 2 hours.

We are unable to call you back, however if sufficient time has passed and you feel an update is needed, please email quoting your enquiry number and post code.


Insurance claims

Claim compensation for damage caused by a street tree