Report a problem

Report a dangerous tree

Report damage caused by a tree

Report a street that needs cleaning due to fallen leaves

Report another problem with a street tree

What happens next

After you have reported a tree issue to us, we aim to:

  • inspect the tree within 10 working days
  • complete works (where necessary) within 30 working days.

If the tree you have reported is causing a danger to the public, we would treat this as an emergency and aim to attend within 2 hours.

If sufficient time has passed and you feel an update is needed, please email quoting your enquiry number and post code.


Insurance claims

Claim compensation for damage caused by a street tree