Instead of receiving a paper Council Tax bill, you can choose to receive your Council Tax bill by email. This helps you save time and helps us reduce our printing and postage costs.

Sign up to get Council Tax bills by email

You can't use the email copy of your bill to pay at a PayPoint, Post Office or bank, as it doesn't contain a barcode. Email bills are sent as an unencrypted attachment.

You can also view your bills online using our My Tax and Benefits service

What are the benefits of receiving your bill by email?

  • It's faster: you can see your bill as soon as it is available.
  • You can still download and print your bill yourself.
  • Each person named on the bill can receive their own copy at the email address given for each person.
  • It helps us to reduce our printing and postage costs.

What happens next

We will send all your future bills by email. You will not receive any more paper bills until you ask us, in writing, to cancel this arrangement.

We cannot send you any reminders, final notices, or summons by email. You will still get these in the post. We can email you about any queries regarding your council tax, or reply to any emails you send to us at: local.taxation@merton.gov.uk

If you are jointly liable with another person for council tax, ask them to also register to receive their bill copies electronically.

If you want to to manage your account by viewing and printing your bills, checking your instalments and balances or applying for various discounts and exemptions, you can register for the password protected My Tax and Benefits Service

Contact us

Phone: 020 8274 4904 (Monday to Friday, 10:30am to 5pm)
Email: local.taxation@merton.gov.uk

Local Taxation Section
London Borough of Merton 
PO Box No 559 
Morden 
SM4 5ZY