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Changing address in Merton: Housing Benefit and Council Tax Support

This is where you are claiming HB or Council Tax Support and moved from one address in Merton to another address in Merton. If you have moved out of Merton, go to Any other Change.

Step 1 - Report the change

If you have already registered for our online My Tax and Benefits service you can log in and report your change of circumstances there.

If you are not registered, contact Merton Benefits Service straight away by phone, email or fax to tell us about the change of address. If you email or fax us please make sure you tell us:

  • what address you have moved from,
  • your new address;
  • the date you moved and
  • whether you want to claim further HB or CTS under your new circumstances.

Telling us quickly will ensure you are not overpaid HB or CTS.

You may also post a letter to us but a letter will take longer to reach us and you may be overpaid whilst it is on its way to us.

 

Step 2 - notify us in writing and claim further benefit

What you do depends on whether you want to claim HB or CTS at your new address in Merton:

If you want to claim further HB or CTS after moving

Once you have told us about the change of address in Step 1, please go to our claim form to claim HB and CTS at your new address.

We will need proof to support your claim. You can upload proof of the change. on the on-line form when you are filling in your new claim. You can also give us electronic images of your documents using our email or fax us to tell us:

  • what address you have moved from,
  • your new address;
  • the date you moved and
  • that you do not want to claim further HB or CTS at your new address in Merton.

 
If you do not want to claim at your new address and you have already emailed or faxed the details in Step 1 you do not need to do this again.