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Apply for a Test and Trace Self-Isolation Support Payment

If you are on a low income and you have been told to self-isolate by NHS Test and Trace, you may be entitled to a payment of £500 if you cannot work from home and will lose income as a result.

This payment is to help you to follow the self-isolation rules and stay at home.

Eligibility

If you meet all of the following criteria, you may be entitled to a Test and Trace Support Payment:

  • You have been told to self-isolate by NHS Test and Trace from a date on or after 28th September 2020, and given an 8 digit NHS Test and Trace ID number.
  • You are employed or self-employed.
  • You cannot work from home and will lose income as a result.
  • You are getting of one of the following benefits or self-isolating will cause you financial hardship.
    • Universal Credit
    • Working Tax Credit
    • Employment and Support Allowance (Income-related)
    • Housing Benefit
    • Income Support
    • Job Seekers Allowance (Income-based)
    • Pension (Guarantee) Credit

You are only eligible for a payment if you have been contacted by NHS Test and Trace and given an 8 digit NHS Test and Trace ID number.

Receiving a notification to self-isolate from the NHS COVID-19 app does not make you eligible for a payment.

Apply for a payment

Apply now

Upload a document

If you have already applied and you need to send us some documents to support your application, please use our upload form to send them to us. Please do not email them.

Upload a document

Other sources of help

If you need other help or support during a period of self-isolation help is available in Merton for things like getting your shopping or medication.