Last updated: 12 April 2021
We have made the very difficult decision to change or close some of our services in line with government advice. We are working hard to provide vital services and to ensure our most vulnerable residents are supported.
Please use our website to access services if you can, instead of phoning us, as this gives us more capacity to speak to those who cannot access online services.
Recycling and rubbish|
Collections may take place later than usual due to a reduced workforce. If necessary, collections of general waste and food waste will be prioritised. See Coronavirus update: your rubbish and recycling service
|5 January 2021|
Libraries||All libraries are open for browsing and bookable PC usage. Click and collect services and the Home Visits Library Service will continue to operate as usual. For opening hours visit:
Libraries ||12 April 2021|
|Youth centres and
Acacia adventure playground||Open||7 April 2021|
Leisure centres||Open||12 April 2021|
Parks and green spaces|
Our parks and playgrounds are open. See our guidance on using parks safely.
|2 December 2020|
Home-based care for adults|
This service is being provided as normal.
|22 December 2020|
|Day centres||JMC and the Leyton Road Centre are open and offering a limited service. All Saints Day Centre and Eastway Day Centre are closed.||21 December 2020|
|Residential and nursing homes||Please contact care homes for their latest news on visiting and see
national guidance on GOV.UK||22 December 2020|
Civic Centre, Morden||We are open, however the safest way to access our services and support is through our website or by calling 020 8274 4901. For everyone's safety, please consider whether you need to visit in person. ||12 April 2021|
Enforcement of parking restrictions and Moving Traffic Contraventions continue as normal. Please always park considerately. We continue to recognise the Health Emergency Badge. NHS staff who still need permits to undertake their daily duties should contact the NHS trust they are employed by.||7 April 2021|
Cemeteries||We have changed the opening hours for our cemeteries.||13 July 2020|
Chapel services are now available. The numbers that can attend are different for each chapel: see
Arranging a Funeral.
|3 December 2020|
Street trading pavement licences||There is a fast-track process for businesses to obtain a pavement licence from us. The licence allows furniture such as tables and chairs on the pavement.||1 July 2020|
Morden Park House is open by appointment only. Please do not visit without an appointment.
Booking a ceremony
Phone number 020 8274 5777
We are now able to offer a modified
|6 January 2021|
Transport strategy||We have prepared an emergency transport response to the pandemic and to aid social distancing in the borough: see
Transport Strategy||7 May 2020|
Adult learning courses||Some face-to-face courses are being provided along with an expanded online offer. Please see
Adult learning courses for links to current courses on offer and to enrol.||7 April 2021|
Deaf or hearing-impaired adults||Our drop in service is still open but not at the Civic Centre. Please contact Mary Hicks||21 April 2020|
Planning enforcement||Enforcement site visits are restricted. If you wish to report a planning breach please include as much detail and photographs if possible||16 April 2020|
Road maintenance||We have re-programmed our road maintenance works to minimise disruption to residential streets and focus on essential road works to keep the borough moving.||20 April 2020|
Council meetings||All council committee meetings are taking place virtually until further notice.||24 April 2020|
We are continuing to register, validate and consider planning applications which will be consulted on by letter.
Committee meetings are taking place virtually.
More applications are being decided by senior officers temporarily.
Site visits are not taking place unless essential, and we are requesting photographic evidence instead.
|21 April 2020|
Hate crime advice surgery||Surgeries are now being held over the phone on the second Tuesday of every month, midday to 1pm. Call 020 8545 4146||2 December 2020|
Children's centres||Church Road, Acacia, Steers Mead, Newminster and Lower Morden are open for health and midwifery services only.||25 March 2020|
School admissions||Operating as normal||25 March 2020|
Domestic abuse one-stop shop||The service is suspended but other support services are still available.||25 March 2020|
Support for care homes – our response to Government
On 29 May 2020, in response to a request from the Government's Minister for Care, the Council was asked to publish a full outline of the support provided to care homes during the pandemic. The outline response to the Government is below.
Letter to Minister of State for Care 29 May 2020 (PDF)