Last updated: 19 July 2021
| Service | Status | Last updated |
|---|---|---|
| Recycling and rubbish | Collections may take place later than usual due to a reduced workforce. If necessary, collections of general waste and food waste will be prioritised. See Coronavirus update: your rubbish and recycling service | 19 July 2021 |
| Libraries | All libraries and the Heritage & Local Studies Centre are open and providing a full range of services. For opening hours visit: Libraries | 19 July 2021 |
| Youth centres and Acacia adventure playground | Open | 7 April 2021 |
| Leisure centres | Open | 12 April 2021 |
| Parks and green spaces | Our parks and playgrounds are open. See our guidance on using parks safely. | 22 July 2021 |
| Home-based care for adults | This service is being provided as normal. | 22 December 2020 |
| Day centres | The JMC, Leyton Road Centre, Eastway and All Saints Centre are open and offering a limited service. We will work carefully to increase daily attendance in line with government and Public Health guidance and keep customers and carers fully involved | 19 July 2021 |
| Residential and nursing homes | Please contact care homes for their latest news on visiting and see national guidance on GOV.UK | 22 December 2020 |
| Civic Centre, Morden | We are open, however the safest way to access our services and support is through our website or by calling 020 8274 4901. For everyone's safety, please consider whether you need to visit in person. | 12 April 2021 |
| Parking | Enforcement of parking restrictions and Moving Traffic Contraventions continue as normal. Please always park considerately. We continue to recognise the Health Emergency Badge. NHS staff who still need permits to undertake their daily duties should contact the NHS trust they are employed by. | 7 April 2021 |
| Children's centres | All Children’s Centres are running a programme of activities - Abbey and Lower Morden open for health and midwifery services only. All activities must be booked and will have restricted numbers | 3 June 2021 |
| Cemeteries | We have changed the opening hours for our cemeteries. | 13 July 2020 |
| Funerals | There are no official limits on mourners, however there are operational restrictions on the number who can be accommodated at the grave and if using chapels at the sites. are able to accommodate more people. It is advised to coordinate through your funeral director or directly with the cemetery offices to discuss arrangements. See Arranging a Funeral. | 19 July 2021 |
| Street trading pavement licences | There is a fast-track process for businesses to obtain a pavement licence from us. The licence allows furniture such as tables and chairs on the pavement. | 1 July 2020 |
| Register office | Morden Park House is open by appointment only. Please do not visit without an appointment. Phone number 020 8274 5777 We are now able to offer a modified citizenship ceremony. | 6 January 2021 |
| Transport projects | We have prepared an emergency transport response to the pandemic and to aid social distancing in the borough | 7 May 2020 |
| Adult learning courses | A full range of face-to-face and online courses is available. Please see Adult learning courses for links to current courses on offer and to enrol. | 19 July 2021 |
| Deaf or hearing-impaired adults | Our drop-in service is still open but not at the Civic Centre. Please contact Mary Hicks | 21 April 2020 |
| Planning enforcement | Enforcement site visits are restricted. If you wish to report a planning breach please include as much detail and photographs if possible | 16 April 2020 |
| Road maintenance | We have re-programmed our road maintenance works to minimise disruption to residential streets and focus on essential road works to keep the borough moving. | 20 April 2020 |
| Council meetings | The majority of Council and committee meetings will resume in person after 21 June 2021. For further details on meeting dates and venues please see the council calendar. | 13 May 2021 |
| Planning applications | We are continuing to register, validate and consider planning applications which will be consulted on by letter. Committee meetings are taking place virtually. More applications are being decided by senior officers temporarily. Site visits are not taking place unless essential, and we are requesting photographic evidence instead. | 21 April 2020 |
| Hate crime advice surgery | Surgeries are now being held over the phone on the second Tuesday of every month, midday to 1pm. Call 020 8545 4146 | 2 December 2020 |
| Domestic abuse one-stop shop | The service is suspended but other support services are still available. | 25 March 2020 |
Support for care homes – our response to Government
On 29 May 2020, in response to a request from the Government's Minister for Care, the Council was asked to publish a full outline of the support provided to care homes during the pandemic. The outline response to the Government is below.