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Brexit help and advice

Brexit help and advice

Find out about services to help Merton residents, businesses and organisations to prepare for when the UK leaves the European Union.



EU Settlement Scheme

If you're an EU, EEA or Swiss citizen, you and your family can apply to the EU Settlement Scheme to continue living in the UK after 30 June 2021.

The deadline for applying to the EU Settlement Scheme will be 30 June 2021, or 31 December 2020 if the UK leaves the EU without a deal.

Citizens Advice service

Citizens Advice Merton and Lambeth (CAML) have a specialist adviser who can provide free help and advice to Merton residents, including:

  • assessing eligibility for settled or pre-settled status
  • help with applications
  • appeal advice and assistance  
  • help with judicial reviews
  • ongoing support for complex cases

To access the support email eusettlement@caml.org.uk or telephone 020 8687 9297.

Merton Council has allocated funding to the service, from the Brexit fund allocated to the council by the Government.

South West London Law Centres

Free help for EU nationals worried about their status in the UK, who are in difficult or disadvantaged circumstances. Also offering help to agencies working with vulnerable EU citizens.

South West London Law Centres: EU Settlement Scheme

ID document scanning services

If you are applying for the EU Settlement Scheme, and you don’t have access to an Android mobile phone or tablet that can scan your ID document, these services can scan it for you.

  • Merton Register Office document scanning service
  • The Polish Family Association are offering free appointments at Colliers Wood Community Centre between 9am and 6pm, Monday to Sunday. To book, call 07917401064, or email info@polishfamily.org.uk. You will need to bring:
    • a current valid EU biometric passport or biometric residence card
    • a mobile phone that can receive SMS text messages
    • a valid email address
    They can't advise on eligibility or likelihood of success of your application.

Translated guidance

Government helpline

Contact the EU Settlement Resolution Centre helpline (GOV.UK)
Help and information about your EU Settlement Scheme application


Other sources of help and advice

Information for businesses


The .GOV.UK website has the following useful guidance documents for businesses:


Register for a place at the London Growth Hub free Brexit Business Resilience Workshops in different areas of London.

Local businesses can find other events to get ready for Brexit on the London Growth Hub Upcoming Events page.  


HMRC has launched the EU Exit Import and Export Trader Helpline for traders and hauliers importing from / exporting to the EU after October 31. 

The helpline number is 0300 3301 331. Lines are open from 8am to 6pm Monday to Friday.