Please note anonymous representations cannot be accepted as valid.

A representation must contain your full name, address and postcode.

In addition your full representation (either letter or email) will be forwarded to the applicant and your details will be made known to them and be in the public domain.

The following documents have been published by the Department of Culture Media and Sport to assist members of the public and others in understanding the Act and the procedures now available to assist them:

Existing Public Houses and Clubs

In all cases where local residents are experiencing difficulties with a particular premises, you are advised to bring the problems to the attention of the pub or club and try to reach agreement.

But if this fails, you should:-

  • Contact The Council's Environmental Health Department – phone 020 8545 3025 or
  • Keep a diary detailing rowdy behaviour and contact the Police for serious incidents
  • Be willing to present your views to The Council's Licensing Committee

New Premises licence applications

Relevant representations may be made by email or post; letters must be signed and both letters and emails must include full name and a contact address.

Representations can only be made by an interested party or responsible authority in respect of an application for premises licenses.

Representations must be received by The Council before the closing date indicated otherwise it will be rejected.

Please note that email transmissions are not always "instantaneous" but are received and stored on The Council's mail server until the Licensing mailbox is opened by officers. Until then, that email has not been received by the Licensing Section.

Emails sent outside standard working hours, i.e. after the Civic Centre has closed, may not be delivered until the following working day. This could result in last minute representations being deemed as having been submitted out of time and refused.

You are advised to make your representation as soon as possible to ensure that it is received by the Licensing section within the consultation period.

The Act gives no discretion to The Council to consider representations received by the Licensing Section after the closing date has passed.

The Licensing Sub-Committee will consider valid representations when deciding whether to grant or reject an application or demand additional licence conditions.

The relevant representation should relate to one of the four licensing objectives and should not be frivolous, vexatious or repetitious.

Four licensing objectives:

  • prevention of crime and disorder
  • public safety
  • prevention of public nuisance
  • protection of children from harm

Interested party means any of the following:

  • a person living in the vicinity of the premises
  • a body representing persons who live in that vicinity
  • a person involved in a business in that vicinity
  • a body representing persons involved in such businesses

Responsible Authority means any of the following:

  • the chief officer of police for the area
  • the fire authority for the area
  • the enforcing authority for health and safety
  • the local planning authority for the area
  • the local authority responsible for minimising or preventing the risk of pollution of the environment or of harm to human health
  • the local weights and measures authority (trading standards service)
  • any recognised body responsible for, or interested in, matters relating to the protection of children from harm
  • any licensing authority

Contact us

London Borough of Merton
1st Floor Annexe
Merton Civic Centre
London Road

Telephone: 020 8545 3969