Registering to receive your business rates by email helps you save time, helps us to save on collection costs, and reduces our impact on the environment.
If you are not paying by Direct Debit, we will set this plan up for you. You can download the following Direct Debit mandates:
Please note that electronic bills don't have bar codes and are sent as an unencrypted attachment. You cannot use the email copy of your bill to pay at PayPoints, Post Offices or your bank.
What are the benefits of receiving your bill by email?
- It's faster: you can see your bill as soon as it is available.
- It saves paper, so it's better for the environment.
- You still have the choice to download and print your bill yourself. (You will need
- Each person named on the bill can receive their own copy at the email address given for each person.
- It helps us to reduce our printing and postage costs.
Register to receive your business rates bills by email
Please complete the
business rates e-billing registration form to register. You will need your business rates account number and a valid email address
Once the service has been set up for you, we will send all your future bills by email. You will not receive any more paper bills until you ask us, in writing, to cancel this arrangement.
We cannot send you any reminders, final notices, or summons by email. You will still get these in the post. We can email you about any queries regarding your business rates, or reply to any emails you send to us at:
If you are jointly liable with another person for business rates, ask them to also register to receive their bill copies electronically.
If you want to to manage your account by viewing and printing your bills, checking your instalments and balances or applying for various discounts and exemptions, you can register for the password protected
My Tax and Benefits Service
Guide to council tax and spending on services booklet
This booklet explains how we work out the council tax charge, and how we spend the money that we collect to help pay for local services.
You can download a copy by following the link below.
Local Taxation Section
London Borough of Merton
PO Box No 559
Email: business rates on
- Business rates enquiries: 020 8545 3751
- Fax: 020 8545 3960
We are no longer able to attend to personal visitors at the Civic Centre. You can email us anytime or telephone between 9am and 5pm.