If you need help with rent, council tax or are making an enquiry about your claim you can contact us in any of the following ways.

Telephone

020 8274 4903 between 9.00am and 1.00pm.

Email

housing.benefits@merton.gov.uk

Post

Merton Benefits Service
PO Box 610
Merton Civic Centre
London Road
Morden
SM4 5ZT

Remember to quote your benefits reference number

In person

We no longer offer a drop-in service.

Documents can be handed in at Merton Link at the Civic Centre in Morden without an appointment.

You can phone us from Merton Link, or use the Do it online service in Merton Link.

If at all possible please contact us using the methods listed above and we will help you with your enquiry.

If we cannot help you or answer you enquiry using these methods, we will make an appointment for you to see an officer.