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Complaints about excessive noise from neighbours, burglar alarms, construction sites, and other sources are investigated and dealt with by our Environmental Health Section.
We have powers to deal with a wide range of noise problems including:
We also provide advice on reducing noise.
A noise control service operates from 11pm-4am on Fridays from June until early September and Saturdays throughout the year (except Christmas and New Year). The service operates in conjunction with police in order to control noise from parties.
Should you be affected by noise at these times please contact our out of hours service on 020 8543 9750
Environmental Health does not have powers to deal with noise from:
Complaints about Housing Association tenants should be made to the Housing Association in the first instance.
Complaints about aircraft noise at Heathrow, Gatwick & Stanstead airports should be made to the Aviation Environment Division within the Department for Transport.
Department for Transport
Aviation Environment Division
Great Minster House
76 Marsham Street
London SW1P 4DR
Tel: 020 7944 8300
Fax: 020 7944 6589
The Department for Transport's website provides further information
You can also contact:
FANG (Federation of Airport Noise Groups)
95a Walton Road
Tel: 020 8941 3600
Our regulators compliance code and enforcement policy (0.1MB), ensures that we implement legislation in a consistent and open manner and means everyone is treated fairly.
Environmental Health Section
Environment and Regeneration
London Borough of Merton
Merton Civic Centre
Morden, SM4 5DX
Tel: 020 8545 3025
This page was last updated on Friday 28 June 2013