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The Health and Social Care Act 2012 replaced the previous public and patient engagement mechanism, Local Involvement Network (LINk), with a new body called Healthwatch. The Act required local authorities with adult social care responsibilities to commission a local HealthWatch from 1 April 2013.
Following an open procurement process we decided that the new Healthwatch Merton is to be run by the borough's award-winning Merton Voluntary Service Council (MVSC). We awarded the Healthwatch Merton contract to MVSC because of their excellent knowledge of Merton and strong record of engaging with the many diverse communities. Their experience and knowledge about health and social care services working within Merton is also another strong quality.
Healthwatch Merton joins a network of Healthwatch organisations across England
Healthwatch Merton will ensure the views of patients and carers are heard, giving them the opportunity to share their concerns and opinions about their local health and social care services.
Healthwatch Merton will be responsible for:
There is a wide range of ways that residents, service users and local organisations can get involved in the work of Healthwatch. As well as public meetings open to all, Healthwatch will carry out investigations in to important areas of interest involving those who know best about the services - the people who use them.
Consultation and Community Engagement Team
Telephone: 020 8545 3896
This page was last updated on Tuesday 24 February 2015