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Merton’s CCTV service started in December 1994 with just eight cameras in Mitcham town centre. Today there are over 200 permanent cameras in town centres, community shopping areas, housing estates, car parks and other council property.
The objectives of CCTV include to:
You can download a copy of our full strategy below
CCTV is a staffed service, operating from a secure control room, 24 hours a day, 7 days a week, 365 days a year.
The whole operation is carefully managed and operated under Codes of Practice which protect and preserve personal privacy.
The pictures from each camera are recorded continuously. Most of the cameras have full 360 degree pan, tilt and zoom movement.
The role of the CCTV operators is to:
There are direct voice and picture links between the CCTV Control Room and the Merton police control room. There is also radio contact with police officers on the street, Neighbourhood Wardens and about 70 town centre shops which are members of Retail Radio Link schemes. This means that these partners can quickly alert each other and the CCTV operators, who can then use the cameras to respond straightaway to incidents, or potential incidents. CCTV cameras also monitor dispersal areas.
CCTV is also used to support work on Anti-social Behaviour Orders (ASBOs). Pictures of people who have been served with an ASBO are on display in the control room, alongside the conditions of their ASBO. This means that if they are seen to breach the conditions, the control room can then alert the relevant police or council officers.
CCTV is also used by Parking Services to enforce bus lanes and moving traffic contraventions.
Parking and CCTV Services
Telephone: 020 8545 3843
This page was last updated on Thursday 6 April 2017