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Help with online job applications

This page explains how to use the Search and Apply for Jobs pages.

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How to apply online

Applying online:

  • is quicker for you as the job details are immediately available;
  • saves you money – using the site is free and there’s no need to post us a copy of your application;
  • is environmentally friendly as it reduces the amount of paper used;
  • is easier for you – your applications are saved on the system so you can view them at any time.


You must create an account before you are able to apply for a job. On the 'Log in or register' screen, enter the details requested under 'new users'.  Your password must contain at least one capital letter and one number, and be a minimum of eight characters in total.

Read the statement and place a tick in the box to confirm you agree with the terms.  Then click on the ‘Submit registration’ button.  Please note that the email address you provide will be used to contact you during the recruitment process.

Search for a job

You can view all our current vacancies in a list or you can use the job search function. You can search for jobs under a number of different categories:

  • occupation
  • salary range
  • Area
  • keyword

The job description and person specification for each job are available by clicking on the links within each advertisement. You are strongly advised to download all the documents attached to each vacancy as these will give you the full details about the post.

Apply online

When you have decided which job you want to apply for, click on the ‘Apply’ button. This will automatically take you to the online application form (if you are logged in). If you are not logged in you will be prompted to log in or register as a new user.  Some pages contain mandatory fields which you must complete before you are able to save your application and move to a different page. You are advised to save your application regularly as the site will log you out if you have not made any changes for some time.

When you are ready, click on the ‘submit’ button to send us your application. You will receive an email acknowledgement that we have received your application.


  • Read the guidance notes, job description and person specification before you begin your application.
  • Click on the 'Apply' button.
  • If you haven't previously registered to use the site, you will be prompted to do so.
  • If you have previously registered, you should enter your email address and password.
  • The guidance notes, job description and person specification are available by clicking on the links on the right hand side of the page.

Problems submitting your online application?

If you experience any problems when trying to send your form, please email us, giving the following information:

  • your username
  • your password
  • your contact telephone number and email address
  • a full description of the issue.

We will contact you as soon as we can to help you resolve your problem.

Contact us

Recruitment Team
Merton Civic Centre
London Road

Telephone: 020 8545 4016 or 020 8545 3965 (Monday - Friday, 9 am - 5 pm).

This page was last updated on Tuesday 2 April 2013

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