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Jobs - Frequently asked questions

What time does the position close?

The closing time for all applications is midnight on the closing date.

Can I download the application form?

It is not possible to download an application form, you should complete the online application and ensure you submit your application by midnight on the closing date.

Can I send my CV rather than apply online?

In order to apply for a position you would need to complete an application form. We do not accept CVs.

Can I get a paper application?

We only accept online application forms for the majority of our jobs.  
If you do not have a computer you can access one free of charge at any Library.

I can’t apply online as I don’t have access to a computer

There are a variety of places in Merton where you can gain access to a computer to allow you to complete your application. All Merton’s Libraries allow free access to the internet.

Can you give me more time to complete i.e. extend the closing date?

All applications need to be received by midnight of the closing date stated in the advert.

Will I be contacted if I am not successful?

If you have not heard within four weeks of the closing date, please assume you have not been shortlisted.

How do I get feedback on why I wasn’t selected for interview?

Contact the Recruitment team on 020 8545 4016 or 020 8545 3965 with the job reference number and your contact details to request feedback.  We will pass your request to the recruiting manager.  The manager will then contact you directly to provide you with feedback.

Do you have any jobs coming up in a particular field?

All of our vacancies can be found online at  If there aren’t any vacancies you are interested in at the time, you can register to receive email alerts so that when we post a vacancy in a field you are interested in, we will email you to let you know.

Who can I put down as a reference if I haven’t worked for the last 5 years?

If you have not been employed in the past five years you can use your previous work reference. Work can include any voluntary work, work experience or part time work. If you do not have any work experience you will need to provide alternative references.

What qualifications do I need for the job that I’m looking at?

Do you have a copy of the person specification and job description for the position? All the information relevant to the position can be found in these documents.

How do I address the criteria in the person specification?

Good advice is to ensure that you answer each section, using the criteria as a sub-heading. When providing answers remember to use examples explaining what happened, what you did and the outcome of the situation.  Include how you have gained the experience and where and what are your transferable skills.  

Where is the job based?

This information can be found in the advert on the website.

What is the part time salary?

Divide the full time salary by 12 (months) and then by 35 (hours) and multiply by number of hours worked per week.

Filling in the form

If after viewing the job description and person specification you feel you are suitable for the position, you should then apply using our online application form.   Help with online job applications

Contact us

Recruitment Team
Merton Civic Centre
London Road

Telephone: 020 8545 4016 or 020 8545 3965 (Monday - Friday, 9 am - 5 pm).

This page was last updated on Thursday 18 December 2014

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