
From October 2001 to December 2002 we surveyed people living in every ward of the borough . There were two aims of the exercise. First was to find out what people living in different areas were concerned about and what their priorities were. The second aim was to talk to residents about finding solutions to these concerns and priorities.
We sent about 80,000 questionnaires to households in Merton. Over 10,000 replies were returned to us. After each ward survey, we organised a local area meeting to give feedback to residents. It was also an opportunity for councillors and council officers to resolve issues specific to each ward. About 1,000 residents went to all the 20 ward meetings, with an average of 65 people at each meeting. Officers resolved nearly 1,100 of the 1,500 local issues that people raised.
The ward surveys found that residents across the borough agreed
strongly on certain things, particularly on what they like about their area. Residents liked the green
and open spaces in Merton, and the 'village' and 'community' feel. People highlighted good local amenities,
shops and schools within Merton. Those living in wards close to large parks said that they added to
the quality of life in the borough. People from a range of wards agreed that some of the best features
of Merton are the friendly people and easy transport links to central London.
Click
here for full overview report on Ward Surveys
There was some agreement about the negative aspects of Merton but with interesting variations from one ward to another. In many wards there were concerns about traffic, commuter and controlled parking issues, anti-social behaviour by young people and the lack of youth facilities. However, people across Merton were most concerned about the 'street scene'. Dirty streets, dog fouling, graffiti, abandoned cars, fly-tipping, footpaths and pavements were raised as problem issues.
There were significant differences between wards about how satisfied residents were with leisure and environmental services. In particular, there was a strong difference between satisfaction levels for recycling facilities. Village and Wimbledon Park wards registered 27% and 18% satisfaction ratings, Cannon Hill and Lower Morden registered 63% and 65%.
In general, residents were satisfied with the parks and commons, libraries, street signs, street lighting, and the refuse collection service. However, residents were dissatisfied with graffiti removal, fly-tip removal and street cleaning. Many of the borough's leisure services show low levels of satisfaction as very few residents make use of the services.
There were large differences between wards as to whether or not people saw their area as being safe. 85% of those living in Trinity ward thought that it was a safe place to live. However, only 30% of those from Figges Marsh saw the area as safe. Despite the huge gap in perceptions of safety, people who said they had been a victim of crime only varied between 20% and 35% across the wards.
Click on wards below to find out each ward survey result.
| Ward (Abbey to Longthornton) | Ward (Lower Morden to Wimbledon Park) |
|---|---|
| Abbey | Lower Morden |
| Cannon Hill | Merton Park |
| Colliers Wood | Pollards Hill |
| Cricket Green | Ravensbury |
| Dundonald | Raynes Park |
| Figges Marsh | St Helier |
| Graveney | Trinity |
| Hillside | Village |
| Lavender Fields | West Barnes |
| Longthornton | Wimbledon Park |
This page was last updated on Friday 21 November 2008