Merton Council

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Housing Benefit and Council Tax Support

If you are on a low income and need help paying your rent or council tax, you may be able to claim Housing Benefit (HB) or Council Tax Support (CTS).


Go faster!- on line access to your claim

We have introduced new and enhanced on line services on  My Tax and Benefits. The service gives access to customers 24 hours a day and 7 days a week. Residents claiming HB or CTS can access the details of their claim, the payments made and download their notifications within 24 hours of a decision being made on their claim. Go to My Tax and Benefits to set up a secure online account..

Landlords, who get HB paid directly to them, need to make sure they are registered for  My Tax and Benefits. From 1 March 2015 notifications will only be available to view from My Tax and Benefits. Act now to ensure secure access to notification letters and details of payments made directly. Merton will no longer send paper notifications to you. Once registered you will receive emails to tell you a letter is ready to download from your My Tax and Benefits account. If you are a landlord and you haven't set up an account go to My Tax and Benefits.

Benefits Newsletter 2015 (0.3MB) - out now


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This page was last updated on Wednesday 18 March 2015